Employee Relations
An ER specialist is often carrying nine open cases at once. Each one is a set of conversations, a timeline, a policy that may or may not apply, and a person on the other side whose job may be at stake. The record of all this lives in a notebook, some emails, and a document named something like “notes v3 FINAL.” Six months later someone asks why the outcome was what it was, and the answer has to be reconstructed. If the documentation is thin — and under that caseload it usually is — the organization cannot demonstrate that it was fair, even when it was.
Skynet handles the case administration. It keeps the record in one place, structured the same way every time, complete against your own process. The investigation stays entirely human, because it has to.
How it works
Open a structured case
When a matter comes in, the agent creates the case with your intake structure: what was reported, who is involved, which policies are potentially in scope, and the timeline it needs. Access is scoped to the people handling it and nobody else.
Keep the record straight
As the investigator works, the agent maintains the case file — the chronology, who was spoken to and when, what documentation was gathered, which steps are complete. It builds the timeline from the material as it lands, so the record is written as the case runs rather than reconstructed after.
Check the process, not the facts
The agent knows what your policy requires: notice given, interviews conducted, timelines met, documentation collected. It flags where the process has a gap. It does not assess credibility, weigh evidence, or suggest a finding — that is not a thing to automate.
Draft, and only draft
Summaries, chronologies, documentation of what was done. The investigator writes every conclusion. The agent prepares the paperwork around the decision and never touches the decision itself.
Build it from a prompt
Describe how your process runs and the agent keeps the administration to it.
The specialist spends their hours on the conversations and the judgment, which is the part only a person can do. The record is complete because it was built as the case ran, so if anyone asks a year later how the outcome was reached, the answer is a document rather than a memory. Fair process is easier to run when the paperwork is not fighting you.