Vendor & Supplier Coordination
Half of supplier management is remembering. Remembering that the acknowledgement never came back. Remembering that they promised the revised date by Friday and it is now Tuesday. Remembering which of the six people on that thread is the one who actually replies. None of it is difficult and all of it falls through, because it lives in an inbox that gets four hundred other messages a week and in a head that has a plant to run.
Skynet gives that remembering to an agent. It holds your open orders and your supplier threads in the same memory, so it knows both what was committed and what was said. When a commitment ages past its date, it writes the chase — in your voice, on the right thread, with the order details already in it.
How it works
Give the agent the orders and the threads
Connect your purchasing system and your supplier email. Skynet links the two, so an open PO and the conversation about it stop being separate artefacts. The agent knows the promised date from the record and the revised date from the reply.
Set the follow-up rules
Tell it your cadence: chase an unacknowledged order after two days, ask for an update a week before the promised date, escalate to the account manager after a second unanswered message. The rules are yours; the discipline is the agent’s.
Approve the drafts
The agent writes each follow-up with the PO number, the line items, the date that was promised, and a polite ask. You skim a queue of them in a couple of minutes and send. Nothing reaches a supplier that you have not approved.
Keep the record straight
When a reply lands, the agent reads it, updates the expected date, and tells you if the change puts a downstream commitment at risk. The status in your system matches the last email, without anyone retyping it.
Build it from a prompt
Describe the chasing you would do if you had time to do it.
Suppliers respond to consistency more than they respond to urgency. An agent that follows up on the same schedule every time, politely, with the details attached, gets better dates than a person who chases hard once a quarter and lets the rest slide.