Process Bottlenecks
A process gets slow the way a person gets out of shape — gradually, and in a way that feels normal from the inside. Approvals that used to take a day take four. A handoff that was one step is now three, because of an exception that came up once in 2023. Ask why a job takes eleven days and you get eleven confident answers, all of them partly true, none of them measured. So the fix goes to whoever argued hardest, and the eleven days stay eleven.
Skynet approaches it from the other end. Your ticketing system, your ERP, your approval tool — they all timestamp things. An agent that can read across all of them in one memory can tell you where the waiting actually is, which is almost never where the meeting said it was.
How it works
Map the process to real systems
Describe the flow in plain language: intake, review, approval, fulfilment. Point Skynet at the tools each stage lives in. It builds the memory that lets one job be followed end to end, across systems that were never designed to talk.
Measure the waiting
The agent works out how long each stage takes and, more usefully, how long things sit between stages. Queue time is where processes go to die, and it is the number nobody has because it exists in the gap between two tools.
Find the constraint
It ranks stages by their contribution to total cycle time and looks for the patterns underneath — a single approver everything funnels through, a rework loop that fires on a fifth of jobs, a handoff that only stalls on Fridays.
Get recommendations you can argue with
The agent proposes changes and shows the arithmetic: what it thinks the constraint is, what it would save, and which records it drew that from. You can disagree with it, but now you are disagreeing about evidence.
Build it from a prompt
Point it at a process you suspect is slower than it should be.
The value is not the analysis, it is the argument it ends. Once the constraint is on the table with the numbers behind it, a team that has been debating the bottleneck for a year can spend that energy on fixing it instead.